Admissions  

Refunds

How will my refund be paid back to me?

Payments made via your MyNAIT Student Portal by credit card, Visa Debit, or Debit Mastercard will be refunded to the original card. Payments by any other method will be reimbursed by cheque to the student unless the payment was identified and setup as a Third Party payment.

All wire transfer payments will be refunded through a wire transfer. Students should be advised to first confirm with their financial institution that a foreign wire will be accepted.

In cases where payment is made through a student loan, the refund will be issued to the appropriate provincial or federal government. Withdrawals and tuition refund policies vary depending on your enrolment status.

Processing times

Refunds typically take between 4 to 6 weeks to process. The following fees are non-refundable and/or non-transferable:

  • Application – $115

  • Tuition deposit - Domestic - $250 (2019-2020), $500 (2020-2021)
  • Tuition deposit - International – $1,000
  • Credit card convenience fee of 1.75%

Note: Due to the rapidly evolving nature of the COVID-19 situation, requests for refunds will take longer than normal to review and process if eligible, we appreciate your patience.

Refunds by program type

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Credit students who withdraw from one or more courses are eligible for a refund if the withdrawal is completed before 12% of the course has passed (check ‘My Deadlines’ to find the refund deadline for individual courses) AND any of the following conditions are true:

  • Their tuition total was below the term tuition cap for their program
  • The withdrawals brought them below the tuition cap for their program, based on their remaining enrolled credits
  • They were enrolled in Open Studies
  • They were enrolled in a term that does not have a tuition cap for their program

For students applying for the Spring 2020 term, tuition deposits ($250 for Canadian citizens and permanent residents, $1,000 for international students*) are non-refundable. However, students encountering international travel or study permit restrictions should contact Registrar@nait.ca to understand their options, including admission deferral. The email subject line should read "Deferral COVID-19."

For students applying for the 2020-2021 academic year, tuition deposits ($500 for Canadian citizens and permanent residents, $1,000 for international students*) are non-refundable.

Students must drop all courses before submitting a refund request form. Incomplete refund requests will not be accepted.

We recognize our need to review and adjust our response as the COVID-19 pandemic continues to evolve. To stay informed of NAIT’s response to COVID-19 please visit nait.ca/coronavirus.

International students

International students must complete and remit the Refund Request Form for International Students (pdf), plus any other supporting letters and documentation, by contacting Student Service Centre or by fax to 780.471.8426.

NAIT is not cancelling classes at this time; therefore, the regular refund policy below still applies. Courses scheduled to start and end between March 16-18 will be rescheduled to a later date. Students enrolled in these courses will receive further instructions through Moodle and/or email. If a student cannot attend classes that are in progress because of medical reasons or travel restrictions, they should reach out to their instructors to make alternative arrangements. Students can change their registration for future classes by logging into the MyNAIT portal.

We recognize our need to review and adjust our response as the COVID-19 pandemic continues to evolve. To stay informed of NAIT’s response to COVID-19 please visit nait.ca/coronavirus.

Visit the Continuing Education office (Continuing Education and Industry Training Centre room L159) for more information.

To withdraw from a non-credit course, please login to your MyNAIT portal or contact the Continuing Education office.

Continuing Education Courses

Refund Timeframe Academic Penalty Refund Policy
Up to 10 calendar days before course start None – course does not appear on student transcript

Tuition is refunded.

Applicable material fees will be refunded.

*Exceptions are listed on the Program or Course Page

Less than 10 calendar days before course start None – course does not appear on student transcript No refund
First day of class Grade of "W" (Withdrawal) awarded No refund

International Students

  • Request for refunds must be submitted in writing through our contact form using the Refund Request for International Students.
  • The refund deadline is a minimum of 10 full calendar days prior to the start of the Continuing Education program or course. Please refer to your Letter of Acceptance (LOA) for the program/course start dates.
  • The payment for tuition will be refunded.
  • Please note: In the event a refund is required, ALL  Wire Transfer Payments are refunded in the form of a cheque in the student's name, the exception being students' identified as Company Sponsored.  Therefore, students choosing this method of fee payment should be advised to first confirm with their financial institution that a foreign cheque will be accepted and negotiated.

ESL Deferrals / Refund

The following information pertains to Continuing Education students attending programs and courses under the authorization of a Canadian Study Permit.

  • New International ESL students may be eligible to defer to the next intake (for a maximum of 3 times without losing the application deposit) if:
    • The student has not received a Letter of Approval or Letter of Introduction from the IRCC by the deferral deadline indicated on page 2 of the Letter of Acceptance.
    • The student has received a Letter of Approval, but has applied to another NAIT program and does not know the status of their application by the deferral deadline.
  • To request a deferral, you must notify esl@nait.ca by the deadline listed on page 2 section 2 of your NAIT Letter of Acceptance.
  • If your deferral is approved, your application deposit will be transferred to the next start date and you will not have to pay it again.
  • Failure to submit the request by the deadline will result in your application being cancelled. You will not be eligible to receive a refund on your deposit.
  • Refunds might be awarded in the case of a Visa denial. To be eligible to receive a refund, the student must submit a copy of the IRCC visa denial letter and Refund Request form to esl@nait.ca on or before the deadline indicated on page 2 section of the Letter of Acceptance.

Refunds normally take between 4 to 6 weeks to process. Payments made by credit card will be refunded to the original credit card. Payments by any other method will be refunded by cheque to the student unless payment was identified and setup as a Third Party payment or if Third Party has been identified on the refund request form.

Our March-April and May-June apprenticeship classes have been cancelled in response to the COVID-19 pandemic. Classes that were more than 50% complete before being interrupted, for which required learning outcomes cannot be achieved, have also been cancelled. Students enrolled in these classes will receive a full tuition refund.

You do not need to take action to receive your refund; every effort will be made to return these funds as quickly as possible. Given the volume of refunds to be completed, though, we do anticipate delays. We know the current situation is placing a financial strain on many of our students and your patience is greatly appreciated. To stay informed of NAIT’s response to COVID-19 please visit nait.ca/coronavirus.

  • If you cancel your registration before the first day of class, a $100 administrative fee with be withheld.
  • If you wish to change your start date you will need to cancel your existing registration, you will be charged a $100 administrative fee for each change.
  • If you cancel your registration on or after the first day of class, there will be no refund.
  • If the apprentice is sponsored and drops on or after the first day of classes, or changes the start date of the class those fees are the responsibility of the sponsor.
  • After payment has been made or classes have started the sponsorship cannot be revoked regardless if the student is no longer employed by the Sponsor.

Please note: A  payment by credit card will trigger a convenience fee of 1.75% which is non-refundable.

Students enrolled in classes under Open Studies are eligible for full refund if enrolments are dropped before 12% time frame noted under Enrolment Deadlines.

Please note: this policy applies for both domestic and international students.

International applicants whose study permit is refused by 'Immigration, Refugees and Citizenship Canada (IRCC)' may be eligible for a refund of their international tuition deposit and/or tuition at a pro-rated amount.

  • International Applicants requesting a refund must submit a Refund Request Form along with a copy of their IRCC refusal letter to nait.ca/help
  • If the withdrawal is completed after 50% of the course has passed, a prorated refund will not be considered
    • International applicants whose study permit is refused by IRCC after the start date of the course, but before 50% of the course is completed, may be eligible for a prorated refund of their tuition based on the date of the withdrawal. If the program has already started, the IRCC refusal letter must be dated for after the start date
    • Students who choose to withdraw prior to receiving a IRCC study permit refusal letter may not be eligible for a refund
    • Students whose study permit is refused by IRCC before completing 12% of the semester will receive a full refund

ESL Deferrals / Refunds

  • ESL students may be eligible to defer their start date (without losing the application deposit) if:
    • The student has not received a Letter of Approval or Letter of Introduction from the IRCC by the deferral deadline indicated on page 2 of the Letter of Acceptance.
    • The student has received a Letter of Approval, but has applied to another NAIT program and does not know the status of their application by the deferral deadline.  
  •  To request a deferral, you must notify esl@nait.ca by the deadline listed on page 2 of your NAIT Letter of Acceptance. 
  •  If your deferral is approved, your application deposit will be transferred to the new start date and you will not have to pay it again. 
  •  Failure to submit the request by the deadline will result in your application being cancelled. You will not be eligible to receive a refund on your deposit. 
  •  Refunds may be awarded in the case of a Visa denial. To be eligible to receive a refund, the student must submit a copy of the IRCC visa denial letter and Refund Request form to esl@nait.ca on or before the refund term deadline indicated on page 2 of the Letter of Acceptance.