How will my refund be paid back to me?
Payments made via your MyNAIT Student Portal by credit card, Visa Debit, or Debit Mastercard will be refunded to the original card. Payments by any other method will be reimbursed by cheque to the student unless the payment was identified and setup as a Third Party payment.
All wire transfer payments will be refunded through a wire transfer. Students should be advised to first confirm with their financial institution that a foreign wire will be accepted.
In cases where payment is made through a student loan, the refund will be issued to the appropriate provincial or federal government. Withdrawals and tuition refund policies vary depending on your enrolment status.
Refunds typically take between 4 to 6 weeks to process. The following fees are non-refundable and/or non-transferable:
- Application – $115
- Tuition deposit - Domestic – $500
- Tuition deposit - International – $1,000
- Credit card convenience fee of 2.25%*
*If a course has been cancelled or there has been a web payment error, a duplicate payment for example, the convenience fee will be refunded. The convenience fee will not be reimbursed for any other reason. If you are eligible for a convenience fee refund, please submit an online contact form, select topic: Student Financial Account, and subcategory: Convenience Fee Refund Request.
Note: Due to COVID-19 and navigating the pandemic, requests for refunds will take longer than normal to review and process if eligible, we appreciate your patience.
Refunds by program type