Continuing Education FAQ
Here are some answers to some of the common questions related to Continuing Education at NAIT. You may also view these FAQs for international students and Student Services FAQ.
Frequently asked questions
If your questions aren't answered below, please contact the Continuing Education Welcome Centre. Requests are typically processed within 3 to 5 business days.
Registration
How do I apply/register?
Except for our Academic Upgrading and ESL programs, you do not need to apply to get started. If you would like to join us for courses, you can enrol yourself through our website and complete your fee payment by credit card.
You can proceed to the course page and select “Add to Cart” beside the course dates of your choice. You will complete your payment once you are signed into your account.
Learn more here.
Visit the ESL application page for details on how to register.
Visit the Academic Upgrading program page for details on how to register.
When is the deadline to register?
This can vary depending on the course or program. Some courses may have specific registration deadlines, which will be noted on the course page.
Availability is limited and courses may reach capacity before their start dates. To secure your spot, we encourage registration as early as possible. If the "add to cart" option is visible on the website, you can proceed with enrolment.
I’m trying to sign up, but the shopping cart says ‘Already enrolled in course. Add not processed.’ What should I do?
You may have begun and not finished the checkout process in the last 24 hours. The course is on your MyNAIT portal waiting for secure online payment to confirm your seat in the class.
Please log in to your MyNAIT portal complete online payment through Self Service.
I've been added to a waitlist. What does this mean?
If a course you wish to take says "join waitlist" instead of "add to cart", it means all available seats in that section have been filled.
You can add yourself to the waitlist at no charge for a chance to be enrolled if space becomes available. If you are enrolled from the waitlist, you will receive an email notice advising you to visit your Continuing Education student portal to make a payment within 24 hours. If payment is not received during this time, you will be bumped to the bottom of the list.
Where possible, we recommend enrolling yourself in a different section with available space to ensure you can still complete the course even if you are not enrolled from the waitlist into your preferred section.
Do I need a NAIT student account to sign up for Continuing Education classes? How do I make one?
Yes, you do need a NAIT student account to sign up for Continuing Education classes.
If you are new to NAIT, we recommend creating a NAIT account on the MyNAIT portal. When you are asked for a NAIT ID number, leave the space blank if you have not attended or applied to NAIT before, and our system will generate a new Student ID for you.
Once your account has been made, you can search for a course and add it to your cart. You will complete your payment once you are signed into your account with your new username and password. More details including a video walkthrough of this process is available at www.nait.ca/register
Funding options
How much does it cost?
Corporate & Continuing Education courses fees vary in price and are listed on each program page.
What are my funding and payment options?
If you're an ESL or Academic Upgrading student, you may be eligible for Foundational Learning Assistance funding. Please review the ESL and Academic Upgrading Funding webpage for the most up to date information.
What is the cancellation and refund policy?
To be eligible for a refund, you must drop your course at least 10 calendar days before the class start date.
NAIT reserves the right to make any operational changes deemed necessary, including, but not limited to, course cancellation. In the event your course is cancelled, every effort will be made to notify you by phone or email. Please ensure your contact information is updated.
Please see the refund policy for more information.
Are there other fees for textbooks, memberships, hardware or equipment? If so, is it something I buy from NAIT, and how?
If textbooks, materials or software are required for an individual course, it will be noted in the course details. If software or other costs apply to a whole program, it will be listed in the program overview.
Most textbooks can be purchased directly from Shop at NAIT. The program area will provide further directions if your course requires textbooks, software or other materials that need to be purchased elsewhere.
An organization (employer or community organization) wants to pay for my Continuing Education courses by invoice. How do we set this up?
Please submit a Third Party Sponsorship form for Continuing Education courses.
This document needs to clearly identify the student, the course(s) requested, the start dates for each course requested, and the contact information of the sponsoring organization and invoicing contact. Once complete, submit the forms online.
Courses, certificates and transfer credits
How are Continuing Education certificates issued to students?
Students who successfully complete all required courses in the certificate of their choice will receive a digital credential. NAIT will automatically issue your digital certification through our MyCreds system, and you will receive an email notification once your credential is ready. Credentials typically take up to 10 business days to be processed after all grades are officially posted.
Please note: Students completing certificates with electives are asked to self-identify by emailing ContinuingEducation@nait.ca when they have completed the required number of electives
I completed a Continuing Education certificate in 2015 or earlier, how do I request a reprint?
NAIT may not be able to issue certificate replacements for Continuing Education certificates awarded in 2015 or earlier. Instead, an official transcript and confirmation of completion letter can be issued. For more information, please contact Continuing Education at ContinuingEducation@nait.ca.
How do I withdraw from a non-credit course?
If a student wishes to withdraw or drop from a course they are enroled in, they can complete this process through their MyNAIT or Continuing Education portal. Prior to dropping or withdrawing, please ensure you are familiar with the CCE refund policy which can be
found on the Refunds page.
I want to apply for transfer credit, what is the process?
If you have previous post-secondary education and want to apply for transfer credit, you must first be accepted into a credit program and have paid your non-refundable tuition deposit.
Transfer credit is granted as per the guidelines and process outlined here. Please note that processing times for transfer credit is 4-6 weeks, so we encourage you to apply as early as possible.
To apply for transfer credit, please log into your MyNAIT portal account and select Open Self-Service. Once in Self-Service, select Academic Records>Transfer Credits>Apply for Transfer Credits. Please follow the prompts, make the required payment, and click submit. If you do not click on the submit button, your transfer credit application will not be received by NAIT.
To monitor your transfer credit application, under the same section Self-Service, select Monitor Application Status. You can also locate the step-by-step Transfer Credit Application guide under the Self-Service Guide on the portal.
What are the prior knowledge and skill expectations (prerequisites) for Continuing Education courses?
The expectations before joining any of our programs will vary for each course and certificate. Prerequisites or recommended prior knowledge will be listed on course or certificate pages.
Is there a recommended order to take each course in the certificate?
Most program areas list the courses in the recommended order and include any prerequisite information on the course page. If a course is listed as a pre-requisite, you would need to have completed the prerequisite to be able to register.
If a course is listed as recommended you can enrol without having the prerequisite on your record, which we only recommend doing if you have mastered the content of the recommended course through other work experience or education.
How long does it take to finish this program? Do I have a time limit?
Many Continuing Education programs are relatively short, and you have the benefit of taking individual courses as fit your schedule and budget.
Most programs can be completed within 1-2 years; however, all non-credit certificates must be completed within 3 years of the start date.
Can I get credit towards this credential for experience or past coursework?
What are the attendance requirements for courses?
Technology requirements
I am registered in a Remote Live course. How do I access the session?
Remote live courses will be offered via Microsoft Teams.
What are the technology requirements for virtual classes?
- Access to a personal computer running Windows 8.1 or 10/11 operating system with minimum 4GB of system memory (8 GB highly recommended) and must have administrator rights to install applications.
- Microsoft Office 365 or Office 2019/2021. Education version of Microsoft Office 365 is available for all current NAIT students.
- Students can contact NAIT Information and Technology Services for help and support
- High speed internet connection
- Microphone, speaker or headset and webcam
- Dual monitor display is highly recommended
The course description says “Mac, Chromebook or tablets are not supported." What are my options to attend virtual courses?
The statement about Windows vs. Mac is for classes that are taught on computers running Windows.
The instructor will be using a Windows operating system for these courses and will not be able to allocate instructional time navigating or troubleshooting differences between Mac/Windows OS.
Some students are comfortable doing that type of troubleshooting themselves, but there may also be software compatibility concerns for your individual course and the instructor will not be able to provide direct technical support should you choose to proceed against the program’s recommendation.
What is Brightspace and how do I use it?
Brightspace is the learning management system we use for many of our online and in-person courses.
If your course will be delivered through Brightspace, you can access it by clicking the Brightspace button right in your MyNAIT portal account.