UPDATE Apprentices: Payment delays resolved
We’re happy to share that the payment delays some apprentices were experiencing have now been resolved! If you’ve been impacted by these delays, please complete your payment by Sunday, May 21. Failure to pay will result in your spot being released.
Visit nait.ca/payment for information on payment options and support.
Contact the Student Service Centre
Email
To email NAIT's Student Service Centre, please submit a request through the contact form.
Contact Form
Online Chat
Chat Hours:
Monday - Thursday*: 8:30 a.m. – 3:30 p.m. MST
*closed noon to 1 p.m. MST daily
Friday: Closed
Phone
You can join the phone queue during service hours and be contacted once a Student Service Specialist is available. You will receive updates via text as your turn approaches.
Join the phone queue
Phone Hours:
Monday – Thursday: 8:30 a.m. – 11:45 a.m. MST
Friday: 9 a.m. – 11:45 a.m. MST
Note: the Student Service Centre no longer has a direct phone number. If you are trying to reach us outside the hours listed above, please use one of our other service options.
In-Person
In-person Hours:
Monday - Thursday: 8:30 a.m. - 4:15 p.m. MST
Friday: 9 a.m. - 4:15 p.m. MST
Saturday - Sunday: Closed
Location: Main floor CAT180
When you arrive on campus, please follow the instructions at the Student Service Centre to join the queue. You will be given an estimated wait time and updates via text.
View on Map
Download main campus map (pdf)