Student Service Centre

Please note: Please be aware that we have transitioned our phone lines to a new system. Your patience is appreciated as we become acquainted with the system. Here are some answers to address some of the common questions we are currently receiving.

Update for fall 2021:  Program delivery for fall 2021 varies by program. We encourage you to review how your classes will be delivered. If you have questions about program delivery or class enrolment, please contact your program area. Otherwise, please continue to stay up to date about what to expect for fall 2021.

We're here to help you on your path to academic success.

If you have questions about starting the application process, we're here to help. Whether you’re exploring a program, or ready to apply our experienced staff are here to help you explore and discover the programs that could be the right fit for your career plans.

You can contact us if you have a question about: 

  • program information
  • academic and career planning
  • funding options, applications and processes
  • immigration advising related to your academic plan
  • navigating the MyNAIT Student Portal
Check out our frequently asked questions

Location and Hours

The Student Service Centre in-person services are currently closed. Effective Monday, August 9, Student Service Centre will re-open to offer limited in-person services for students at NAIT’s main campus. Services will be limited to:

  • Customized confirmation of enrolment letters
  • Alberta Student Aid forms
  • Submitting documents for an application

For all other inquiries, please continue to the Contact Form to submit your inquiry or contact us by phone.

Phone: 780.471.6248
Toll-Free: 1.877.333.6248
Phone Hours:  
Noon – 4 p.m. MST (Monday, Wednesday, Thursday, Friday)
Noon – 5 p.m. MST (Tuesday)
Email NAIT

Student Service Centre
Currently serving students virtually. Please submit a Contact Form.

Online live chat

Download main campus map (pdf)


CAT180 CAT - Feltham Centre

CAT180 - Student Service Centre including the Admissions and Enrolment Support, Advising and Career Development Services, Apprenticeship Office, Funding and Financial Aid Services, Pre-Admission Immigration Advising, Student Payment Office and Students Awards - Main Floor in the Feltham Centre

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