Campus and Services

Locker Rentals

Where can I pay for my locker rental?

Lockers must be paid for online at the time of booking. If you do not have a credit card, the one AT NAIT office can take payment with debit or funds loaded on your one AT NAIT card. We do not accept cash. Payments for lockers are NOT accepted at the Student Service Centre.

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Is there a fee for changing lockers?

If you wish to change to another locker, you may do so for a fee of $5.

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How do I rent a locker at Souch or Patricia Campus?

New for Fall 2020: Students at Souch, Patricia and Parkwest Campus are now able to rent a locker online.

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I forgot my locker combination. How can I retrieve it?

Click on the "Combination" link from your homepage anytime during your rental period to retrieve your combination.

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I have a disability and a combination lock is difficult to operate, can I use a different lock?

Yes, but you must contact one AT NAIT prior to removing the NAIT provided lock.

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What do I do if my locker is damaged?

Please report any damage to the one AT NAIT office. If you need to switch to another locker due to the damage, please ask a one AT NAIT staff member to change your locker to avoid the $5 Locker Change Fee.

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What do I do if my lock is malfunctioning?

If your lock is malfunctioning, please contact one AT NAIT. We will provide you with a new lock.

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What happens if I do not empty my locker at the end of my rental period?

If you do not remove your locker contents by your locker rental expiry date, your items will be held for up to a maximum of 30 days, after which time the contents will be disposed of. For sanitary reasons, clothing and perishable items will be disposed of immediately. You will be required to pay $25 to retrieve your belongings.

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What should I do with my lock at the end of my rental period?

Please leave the NAIT provided lock on the locker. If the lock is removed, there will be a $25 fee.

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Do I need to empty my locker over the winter break?

If your rental is for 2 terms (September - April) or you have renewed your fall term rental for the winter term, then there is no need to empty your contents during NAIT's winter closure. Please just ensure you don't leave any perishable items in your locker over the break.

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What should I do if someone breaks into my locker?

If you suspect your locker has been broken into, please contact Protective Services at 780-471-7477.

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Can I rent more than one locker?

Yes. Due to high utilization rates, you may only rent 1 locker in CAT, V and X Buildings and at the satellite campuses. You may rent additional lockers in other buildings, but you must visit the one AT NAIT office in the South Lobby, Room O112 to do so.

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How do I operate the combination lock?

  1. Turn RIGHT three times. Stop at the first number.
  2. Turn LEFT one full turn passing the first number to stop at the second number.
  3. Turn RIGHT and stop at the third number. Pull the shackle.
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Smoke-free campus

What is the Smoke- and Smokeless Tobacco-Free Campus Policy

The Smoke- and Smokeless Tobacco-Free Campus Policy prohibits smoking, including electronic cigarettes, and chewing tobacco (and similar products) in NAIT owned and leased facilities, on the grounds and in NAIT vehicles, as well as in all vehicles on NAIT property.

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When did the policy take effect?

The Smoke- and Smokeless Tobacco-Free Campus Policy came into effect May 1, 2015. The original Smoke-Free Campus Policy came into effect July 1, 2009.

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Who approved the Smoke- and Smokeless Tobacco-Free Campus Policy?

NAIT’s Executive Committee approved the policy on April 15, 2015. 

The new policy was drafted following a review of the former Smoke Free Campus Policy, led by the executive director of Human Resources and the Department of Health and Safety Services. 

From September 2014 to February 2015, Health and Safety Services consulted with NAITSA, NASA, AUPE and departments across the polytechnic, as well as other post-secondary institutes and organizations prior to making its recommendation to expand the policy. 

The Administrative Policy Committee provided oversight, coordination and review of the new policy and recommended it to Executive Committee for approval.

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Why did NAIT expand the Smoke Free Campus Policy to include electronic cigarettes and smokeless tobacco products?

NAIT made the decision out of a desire for clean air and facilities and a healthy and safe environment for students, staff, contractors, visitors and members of the public.

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Who is affected by the policy?

All staff, students and visitors to NAIT.

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What is an electronic cigarette?

An electronic cigarette is a battery-operated device used to heat a liquid solution, producing a visible vapour emission that is inhaled by the user. The device may or may not contain nicotine.

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What is smokeless tobacco?

Smokeless tobacco refers to chewing tobacco and similar products, such as snuff.

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Are there exceptions to the policy?

Spiritual, ceremonial and religious activities, such as pipe ceremonies and smudges, may be exempt from the restrictions on smoking and smokeless tobacco with prior approval. Contact Robert Akkerman, acting director of maintenance and operations with Facilities Management and Development, at rakkerma@nait.ca or 780.471.7858.

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Can I smoke or use smokeless tobacco in my vehicle while it’s parked at NAIT?

No. Smoking and smokeless tobacco is not allowed inside vehicles while parked on NAIT property.

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How is information about the smoke-free policy being communicated?

Details surrounding the Smoke- and Smokeless Tobacco-Free Campus Policy are available to students and staff in many ways, including on the smoke-free campus website, signage, the Campus Community, the MyNAIT Portal and internal display screens.

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Will there be assistance for students and staff who want to reduce their tobacco intake during the workday or quit?

Health and Safety Services is committed to supporting staff and students who wish to stop smoking and/or using smokeless tobacco products. Visit a Health Services office to speak with a nurse.

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Who will enforce the policy?

Peace officers from Protective Services are responsible for enforcing the Smoke- and Smokeless Tobacco-Free Campus Policy.

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How will the policy be enforced?

Enforcement measures for those observed smoking, including e-cigarettes, or using smokeless tobacco, include warnings and, for staff or students who consistently breach the policy, disciplinary action.

As well, NAIT peace officers can issue fines to anyone smoking within an area prohibited under the Tobacco Reduction Act, including public places, workplaces, public vehicles and within 5 metres of the doorway, window or air intake of a public place or workplace.

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NAITSA

How do I access my health and dental benefit?

Please visit mystudenplan.ca/nait for information on the NAITSA Health and Dental plan.  If you have additional questions, please contact NAITSA at 780-471-8855 or email asknaitsa@nait.ca.

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What is the Students' Association or Students' Union for NAIT students?

NAITSA is the Students' Association for NAIT students. NAITSA provides a wide variety of resources to support students in their personal, academic and professional lives. This includes keeping students informed, entertained, and making sure they stay happy and healthy without breaking their budget.

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Can I opt out of the Student Health & Dental Plan and its associated fee?

Students with comparable coverage can opt out of the student health and dental plan. For more information, deadlines, and how to process your request, please visit My Student Plan or contact studentplans@nait.ca. Please note that Alberta Health Care or Covenant Health are not comparable coverages.

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Can I add my family to the Student Health & Dental Plan coverage?

Yes, you can add additional family members. For more information, deadlines, and how to process your request, please visit My Student Plan or contact studentplans@nait.ca.

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Technical Support

What is MyNAIT portal and how do I create an account?

MyNAIT portal (nait.ca/mynait) is where you will find information about your class schedule, payment and fees, grades, scholarships, transcripts, and more! You can manage these aspects through MyNAIT Self-Service options.

If you’re new to NAIT, you will need to create a MyNAIT portal account. Your NAIT Student ID Number is required to create an account; if you applied through APAS, this ID was emailed to you after applying; if you’re an apprenticeship student and applied through MyTradesecrets (MTS), this ID was listed on your screen when registering. Once you have your NAIT Student ID Number, use this ID to sign up for a MyNAIT account. After you have created an account, you can use the Self Service Guide to learn how to manage aspects of your NAIT account.

If you’re unsure of your NAIT Student ID Number, please contact the Student Service Centre.

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How do I reset my password?

When resetting your information, please select the reset option “Forgot your username/password” located below the “IMPORTANT” header on the sign in page.  If your contact information has changed, and you cannot access the verification code, please contact the Student Service Centre by phone or chat for assistance.   

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My class has disappeared from my Moodle.

If you were previously able to access your class through Moodle, but it is no longer showing as an option, please reach out to your instructor for further assistance. If your instructor is not able to resolve the issue, please contact our ITS help desk at 780.471.8624 or email helpline@nait.ca.

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Student support and advising services

I missed orientation and would like to know more about the programs, services, and resources at NAIT to prepare for being a student at NAIT.

Don’t worry – the NAIT Student Orientation is always available on the MyNAIT portal and is a great way to get yourself orientated and understand how to make the most of your time at NAIT. You can find other links to books and supplies, library, and technology services in the Academic Support section of the portal.

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I can't find my way around campus. Does NAIT offer campus tours?

NAIT is not currently offering in-person campus tours.  You can explore the campus virtually, including classroom, labs and common area locations, using the interactive Campus Map tool. Please choose your campus and location before selecting Open Virtual Tour. You can find additional links to parking, rentals, and bicycle storage in the On Campus section of the MyNAIT portal.

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I am looking for opportunities to meet other students. How do I get involved on campus?

There are many ways to get involved on campus such as volunteering, clubs, part-time employment opportunities and more.  For more information, please visit the NAITSA website.

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I want to learn more about equity, diversity and inclusion.

You can learn about NAIT programs, services and resources that foster community and celebrate diversity in the Equity, Diversity & Inclusion section of your MyNAIT portal. We are committed to creating an environment where you, and all people, feel safe, valued, and included.

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What international community and engagement events are available?

NAIT’s International Centre offers many programs, events and services that support your academic success as an international student and your transition to Canada. 

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Is there a nurse on campus if I am feeling unwell or need a band aid?

Yes, this type of assistance is offered through Health Services.  The Health Services are located on campus at:

  • Main campus: S105
  • Patricia campus: P130
  • Souch: Z153F

For detailed information on available services and hours of operation, please visit Health Services section of the MyNAIT portal.

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I am struggling with my classes. Is tutoring available?

Yes, tutoring is available to current students through Nimbus Learning.  You can visit the Academic Support section of the portal for more information on learning services

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Are there counselling services available?

Yes, current NAIT students can access counselling services through the MyNAIT portal. You can find links to counselling, crisis support and other mental health resources in the Health and Well-being section of the portal.

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Is there support for students with disabilities?

Yes, support and resources for students with disabilities is available through Disability Services. You can find links to other learning tools and resources in the Academic Support section of the MyNAIT portal.  

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How can I book an appointment with an academic advisor?

You can book an appointment with an academic advisor through your MyNAIT Portal. If you are a prospective student, please contact the Student Service Centre for more information.  

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shop at NAIT

When is shop at NAIT (the bookstore) open?

There are three shop AT NAIT locations. Please visit the shop AT NAIT website for hours and locations.

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Last Modified: 10/21/2021
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